In this 56 hour (10 day) course participants learn the theory and practice of labour relations in Canada. They examine the environmental influences that interact in union-management relations; appreciate the complex combination of power, reason, communications, politics and attitudes that pervade the industrial relations processes; as well as explore significant bargaining issues and their economic implications. Essential elements of the collective bargaining process, including preparation for negotiations; strategies at the bargaining table; principles of negotiation; bargaining in bad faith; understanding, interpreting and administering the collective agreement; grievances and the arbitration process, are all explored.