Course Description:

This 56 hours (ten day) course is an elective course in the Municipal Management Program. The course focus is for participants to explore the nature of human dynamics within an organizational context from the perspective of the human resources practitioner is explored.

Course Topics:

• Self- reflection
• Stress management
• Human communications
• Learning and motivation
• Ethics
• Creativity
• Leadership
• Decision-making
• Power and conflict
• Team dynamics
• Organizational culture
• Change management